Are you looking for a Remote Customer Service Opportunity that can be done from home on the Internet? Due to the economic crisis, thousands of productive people have now turned to the Internet full time in search of one or two jobs they can do from their homes. Are there Remote Opportunities available that are not Scam Projects or Companies? Have you ever wondered what the difference is between being an Independent Contractor and an Employee? When opting to work from home, this is one of the considerations you must take into account, as it seems to confuse a lot of people.
At the end of the year, as an independent contractor with a company, you are responsible for calculating your own taxes. After approximately 3-4 months into certain contracts, you may be notified that a shift bid is in effect, although you may have initially been retained for the shift that you requested. What does "Shift Bid" mean? You will need to sort through hundreds of possible shift options, label your preferred shift request, and hope that you get it. If you don't like or can't work the shift you have been assigned, the good thing is that you can post it on a board to see if you can swap with someone else who didn't get the shift they wanted. or accept a pay cut.
It is important to be aware that, as an Independent Contractor, if the Client decides to terminate their contract or reduce the amount of personnel they need to fulfill a job, you may be left without work unless you are able to change your working hours or accept a pay decrease.
Employees: There are companies that provide Remote Customer Service which can take on the responsibility of filing your taxes for you. If the assignment is discontinued, their associates will be kept on and hopefully you will be able to work on another Client's contract with hours that suit your availability.
The starting rate for Remote Customer Service work is usually between $7.50 and $12.00 per hour, depending on the assignment. Be wary of companies that offer payment based on talk time or number of calls. Make sure to apply for a job that pays you by the hour. Depending upon what you are looking for, make sure that you understand the criteria of the work involved, as remote work is not always interesting or exciting. If you are comfortable with reading from a predetermined script and following it "strictly," then you will find many companies open to you. You can research what they all require for yourself, as I am not going into that. A specialized form of phone headsets is typically required for most Remote Customer Service assignments. Companies that provide a special work disc will give it to you, while others will require you to download their workstation platform from the Internet. Are you paid for the training? Some will, and others will not. For some Clients contracted assignments, only one or two days of training for a couple of hours is necessary, while other companies may require two weeks of training before you are allowed to work. Personally, I would not apply to any company that does not compensate me for my time, including my training time, since my time is valuable and important.
In which industries do most remote customer service representatives work from home? Examples of job duties for a customer service representative include telecommunications, troubleshooting computer maintenance issues, sales through inbound or outbound calls, cold calling, and setting appointments. Trying to decide whether or not this might be the right type of job opportunity for you had you frozen in place, but hopefully this has answered some of those questions. Make sure to do your Due Diligence as with any other task.
